Birkenstock Boutique St. Collins Lane

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( 8 reviews )

Fashion, Shoe Stores

Closed 10:00 AM - 05:00 PM See Hours

297 Little Collins St, Melbourne VIC 3000, Australia

+61 3994-878-40

Welcome to Birkenstock Boutique St. Collins Lane! Located in the heart of Melbourne, Australia, our boutique offers a wide range of high-quality Birkenstock shoes for both men and women. With a focus on comfort and style, our collection includes sandals, boots, and sneakers that are designed to support your feet throughout the day. Our friendly and knowledgeable staff is dedicated to providing exceptional customer service, ensuring that you find the perfect pair of Birkenstocks that best fits your needs. Whether you're looking for a classic design or a trendy and fashion-forward style, our boutique has something for everyone. Visit us at 297 Little Collins St, Melbourne, and experience the comfort and elegance of Birkenstock shoes at Birkenstock Boutique St. Collins Lane.

Amenities and More

Wheelchair-accessible entrance
Credit cards
Debit cards
NFC mobile payments
In-store shopping
In-store pick-up

Reviews

4/5

8 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Dave rush

March 22, 2024

Went to buy a shoes, there was no size available despite being the official store. Shop was beautiful and staff were friendly though.

Gabriel bales

March 22, 2024

Had a very nice experience here buying a new pair of Birks. The sales associate who helped me was great and very friendly. :)

Carolyn renner

March 22, 2024

Unbelievable service by Abby here! Got a pair of Boston taupe suede leather that I’ve been chasing for months. She was a great help in finding me a pair. Highly recommend! Thank you Abby

Jeff shotwell

March 22, 2024

I was in Melbourne for the weekend and wanted to buy my first Birkenstock sandal. Ben, the sale assistant was extremely helpful with me. Since he was so good at his job, we ended up buying a sandal for me and for my girlfriend. I would highly recommend this store, and look for Ben!

Erik botsford

March 22, 2024

Entered the store with the intention of purchasing two pairs of shoes, only to be repeatedly ignored by the staff as they assisted customers who arrived after me. After waiting for 15 minutes, I decided to leave. The service was exceptionally poor.

Gilroy taxi

March 22, 2024

My mum and I went to buy some Birkenstocks yesterday. My mum had taken a photo of her size and planned to just ask the lady at the counter for the shoes with no need to try them on. The lady came across as annoyed at being asked to collect these and serve. I then asked another member of staff to find my size to try on. When he returned instead of telling me the result of his search, he went straight to the counter to help another lady. (He has seen where I was, as there weren’t many people in store and had given direct eye contact) He then eventually came over to tell me that they didn’t have my size but provided an alternative. I was overall disappointed in this level of service today as I usually have a fantastic time in store. I felt the need to share as I think the feedback will help make improvements and avoid future unhappy customers.

Bailey faeth

March 22, 2024

I visited the Birkenstock city store and Ben was extremely helpful. I tried on many different styles and colours, he was just so patient with me to ensure I find the right one. I would highly recommend Ben to ask for help in the city store, he’ll be your man.

Silvia brambilla

March 22, 2024

Terrible customer service - walked around for 20mins being ignored by 3 staff members who picked and chose who they felt like serving. Only one man came at the end who at least acknowledged me at all. Turned me off the brand entirely.